Our Commitment to You

 

 

At Aussies Market, our commitment is unwavering: we're dedicated to ensuring 100% customer satisfaction with our exclusive Aussies Market products and services. If you encounter any concerns or require assistance regarding your purchases or our offerings, don't hesitate to reach out to us at info@aussiesmarket.com.au. Our team operates tirelessly to ensure your contentment.

Embracing the 30-Day Return Policy

Aussies Market has established its reputation over a decade by providing top-notch products and unbeatable prices. Every transaction you engage in with us comes with an unshakable guarantee. When you place an order on au.aussiesmarket.com, rest assured that all items undergo meticulous inspection before shipping. If, within 30 days from the purchase date, you find received items not meeting your expectations or malfunctioning, we're here to either exchange them or promptly refund your payment. Please consult our Return Policy for comprehensive details on our return process. We commit to resolving your concerns swiftly and comprehensively, striving to earn your long-term loyalty.

Swift Response is Our Promise

We recognize the value of prompt communication with our valued customers. Our customer service team promises to address your inquiries within one working day – no later than two working days. This level of support is a commitment we extend for years to come. Count on us for quick and helpful guidance.

Prioritising Your Privacy

Your personal information remains strictly confidential. We do not share your email address, receipt details, or any other personal data without your explicit consent. Your situation is private, and we treat it as such. We're devoted to gaining your trust and treating you with the utmost respect while safeguarding your privacy.

For more insights into our data handling practices, please review our Privacy Policy.

Aussies Market Care Warranty

The Aussies Market Care Warranty is an added layer of protection, offered free of charge, accompanying Aussies Market items.

Please note that this warranty doesn't cover instances of misuse, accidental damage, or repairs attempted by parties other than Aussies Market.

Warranty Period

• One-year limited warranty for Aussies Market home appliances.
• One hundred and eighty days limited warranty for other Aussies Market items.

This warranty becomes effective from the date of purchase.

Should you have any queries, feel free to contact us. We're here to ensure your experience with Aussies Market remains exceptional from start to finish.